Push Payments: Instant Payments for Claims

Build policyholder loyalty with instant claims payments

Real-time B2C Push Payments for Claims

Real-time B2C and B2B Push Payments for Insurers

Nearly 8 out of 10 customers will switch to a new insurance provider after a negative claims experience according to recent studies from PriceWaterhouseCooper and Accenture.

A claim is the defining moment in a customer’s relationship with their insurer – the moment that the promise of insurance is fulfilled. So it’s crucial that the process be as efficient as possible.

Ingo Money’s digital payment service helps insurers expedite claims payments so consumers get the money they need, where they need it – instantly. Paper checks and ACH move too slowly for them, yet many insurers still rely on these outdated instruments to issue claims payments.

Aite Group Senior Analyst, Jay Sarzen recently concluded that carriers who are quick to adopt instant claims payments will gain a competitive edge over those who ignore the inevitable consumer demand.

Ingo Money is helping Insurers to remake claims payments as real-time digital disbursements. With Ingo Money, you can pay your policyholders and vendors anywhere – including debit, credit, and prepaid cards as well as digital wallets like PayPal – instantly.

Key Benefits

  • Get to market quickly with our turnkey platform
  • Decrease cycle time
  • Boost customer satisfaction and loyalty
  • Decrease cost of paying claims
  • Reduce payments fraud

Get To Market Fast

Our Instant Money as a Service is a network of networks reaching nearly every type of account including debit, prepaid, credit card and mobile wallet accounts, and even offers cash disbursement capabilities. Best of all, it combines everything you need – compliance, risk management and routing intelligence – with payments instruments that consumers already know and use with no additional bank forms or account numbers to memorize.

Real-time digital money movement is hard. We make it easy.

Regulatory Compliant

Regulatory Compliant

Built-in acquiring and settlement bank sponsorship plus compliance controls on a mature, regulatory-compliant platform

Risk Management

Risk Management

Multivariate user authentication, account verification and transaction validation, with 24/7 transaction and system monitoring

Redundant Reach

Redundant Reach

Independent, multi-network connectivity to almost any debit, prepaid or credit card, mobile wallet and cash pick-up location

Routing Intelligence

Routing Intelligence

Intelligent BIN routing and automatic re-routing via alternate connections minimize transaction failures and maximize speed

Rich Customer Experience

Rich Customer Experience

Secure, mobile-responsive end-to-end visibility for customers with branded email and text notifications

Related Resources

Building customer loyalty with instant claims payments

Building customer loyalty with instant claims payments

Aite analyst Jay Sarzen recently discussed the Top 3 Trends for Digital Insurance Transformation, naming instant claims payments top of the list for low effort and high ROI.

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Making B2C Disbursements Faster

Study: Making B2C Disbursements Faster

Review the key findings from a recent Aite Group study on the demand for instant payments – the business opportunity to be sizeable. The study reveals the key features consumers and SMBs prefer, as well as their willingness to pay a fee for instant payments.

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On Demand Safelite Webinar

On Demand Webinar

Listen to this recording to hear how we’re partnering with Safelite Solutions to deliver an end-to-end claims experience that creates customer delight with instant payments.

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“Ingo Money has a mature and sophisticated push payment service”

Bill Sheley, Head of Global Push Payments, Visa

Interested in Instant Claims Payments?

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