There are many ways a firm can measure the value of instant payments, and determine how much of a return on investment (ROI) it can expect to reap. A firm can look at it in terms of how much it will save by stepping away from the costly and inefficient world of paper checks, or it can evaluate in terms of the auxiliary services and features it will be able to offer to its customers, and potentially monetize in the future.
However, as Ingo Money CEO Drew Edwards told Karen Webster in a recent podcast, there could be a simpler way to frame the inherent value of instant payments. The real question firms need to ask themselves, he said, is what the ROI is of staying in business.
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