Join Our Rapidly Growing Team and Help Us Change the Way People Get Paid.

Software Development

LAMP Stack Developer

Ingo Money is the instant money company. We turn cash, check and ACH payments into real-time digital funds, providing consumers and small businesses with instant access to their money in almost any debit, prepaid or credit card account or digital wallet. Our industry-leading Disbursements Marketplace enables businesses, banks and government agencies to replace check payments with real-time digital disbursements and pay people—instantly and securely—to almost any account they choose. Join our rapidly growing team and help us change the way people get paid.

Job Location

  • Salt Lake City, UT
  • Alternate Location: Alpharetta, GA

Description

The ideal candidate will have experience working as a LAMP Stack developer that can create API infrastructure for payment processing applications and provide security for data and transmissions through cryptographic methods.

Specific Duties & Responsibilities

  • LAMP Stack Developer (back-end focused) with secure software development experience, responsible for gathering & digesting requirements, designing & developing efficient/clean/robust code, thinking through exceptions/problem scenarios, and creating exception processes for speedy resolution.
  • Responsible for building out web services, microservices, and web requests to facilitate payments between B2B and individuals.
  • Responsible for developing secure code, REST Services, and protocols
  • Responsible for flat file generation and development/delivery of outbound APIs.
  • Responsible for upgrading, enhancing, and optimizing current web-based product offering, and refactoring legacy code

Skills/Qualifications

Required Skills

  • Enterprise-level software development experience using the LAMP Stack and related technologies
  • At least 2-3 years of both PHP & MVC Framework experience
  • Strong experience designing and developing scalable, secure, high performance web services and web APIs (REST & SOAP).
  • Experience design, development, and deployment of microservices.
  • Solid experience working with SQL and optimizing mySQL
  • Security-focused software development; securing code, REST Services, and protocols
  • Self-sufficient, self-starter with ability to work effectively with a team of geographically dispersed individuals in multiple time-zones.
  • Open/honest/effective communicator; ability to accept and implement constructive feedback

Preferred Skills

  • Experience with Postman and Swagger
  • Experience with Queuing Technologies such as Apache Kafka and/or RabbitMQ
  • Experience setting up LAMP Stack on Vagrant
  • Experience with application container concepts using tools like Docker.

Apply Online

Sr .NET C# Developer

Ingo Money is the instant money company. We turn cash, check and ACH payments into real-time digital funds, providing consumers and small businesses with instant access to their money in almost any debit, prepaid or credit card account or digital wallet. Our industry-leading Disbursements Marketplace enables businesses, banks and government agencies to replace check payments with real-time digital disbursements and pay people—instantly and securely—to almost any account they choose. Join our rapidly growing team and help us change the way people get paid.

Job Location

  • Nashville, TN

Description

Working in a collaborative team environment, an Ingo Money senior software engineer is a critical member of the company’s Technology organization.

Specific Duties & Responsibilities

  • Participate in architectural design and the creation of development standards
  • Support development efforts to create new or enhanced application functionality
  • Monitor the health and performance of applications (If needed)
  • Discover and research problems, and work with the team to provide acceptable solutions

Skills/Qualifications

  • Proficient in C#, with an understanding of OOP patterns and principles
  • Proficient in SQL server and familiarity around the IDE
  • Proficient with ASP.NET MVC & ASP.NET WEB API
  • Familiarity with working with an ORM like Nhibernate
  • Proficient in front End frameworks like Angular, Knockout, Vue, etc
  • Proficient in UX / UI design work using SASS, SCSS or similar frameworks
  • Familiarity with unit testing like NUnit
  • Experience with Agile methodologies, a plus
  • Excellent interpersonal and teamwork skills
  • Process and detail oriented with strong analytical and problem-solving skills
  • Experience with tools like Resharper
  • Ability to work in a dynamic, fast-paced environment
  • MOST IMPORTANTLY, a passion to learn

Education/Experience

  • Bachelor’s degree in Computer Science or Information Systems
  • Experience working at small-medium size companies
  • Minimum 8 years of relevant experience

Apply Online

Technology Operations

Senior IT Infrastructure Engineer

Ingo Money provides innovative check and direct funding payment solutions in the US markets leveraging co-location infrastructure and cloud hosting platforms to deploy services for our customers and consumers.

The IT Infrastructure Engineer role will oversee and direct technical implementations of Ingo’s department’s systems deployments; ensuring that systems, product services, and infrastructure work reliably and securely. The IT Infrastructure Engineer will be a key role in leading initiatives to develop and implement new solutions for emerging product hosting environments and enhance legacy environments.

This hands-on role will provide engineering skills and leadership inside the Technology department and to its technicians; ensuring all business prioritized solutions are deployed ‘right sized’ for the organization. The role is responsible for maintaining and improving upon infrastructure solution designs, infrastructure resource planning in all production environments; working towards a common set of design and deployment standards. The role manages infrastructure designs, with focus on systems reliability and scalability; including the configuration and build, testing, planning, and deployment of highly available, resilient IT solutions and is accountable for the design of infrastructure that meets the uptime requirements of client SLA agreements.

Job Location

  • Alpharetta, GA

Specific Duties & Responsibilities

  • Apply knowledge and experience of IT operations best practices to enable highly available & reliable systems and processes department wide
  • Design and deploy IT technology solutions via a common framework to meet high availability targets and uptime requirements
  • Maintain up to date environment compute resource inventory to track and forecast resource capacity requirements for service expansion, growth and new products
  • Develop a common design and deployment framework to apply to legacy and new hosting environments
  • Direct the activities of IT engineers who are assigned as resources of deployment initiatives
  • Evaluates new products/technologies to determine the benefit/impact to the existing systems
  • Establish a methodology for patching and updates to Operating Systems, Software and Hardware to ensure the security and functional operation of critical business systems while requiring minimal downtime
  • Operate as the subject matter expert for in-scope technologies for project design and deployments
  • Ensure that all solutions meet the PCI Industry requirements for security, access and controls

Skills/Qualifications

Required Skills

  • Extensive knowledge of computer software and hardware; including servers, software and network systems
  • Excellent problem-solving skills, especially as they relate to determining the root cause for production system events and outages in complex compute solutions spanning multiple data center environments
  • Ability to effectively self-manage technology projects and set priorities based on active business requirements and department project requirements
  • Ability to design ‘right size’ solutions based on business requirements, budget and delivery expectations
  • Strong written and verbal communication skills, including ability to effectively communicate with customers, vendors and business leads at every level of the organization
  • Strong understanding of ordering logistics and experience bidding with multiple vendors for quotes
  • Self-motivated with excellent time management and organizational skills
  • The drive to ensure that Ingo’s systems are enterprise grade and the uptime for critical product systems per customer agreements
  • Have a generalist, cross field knowledge of IT systems to allow the end to end design and deployment of technical solutions
  • Experience in developing solutions for web facing service solutions

Technical Skills:
The candidate should have extensive training on computer software and hardware, including servers, network devices and systems from most of the following platform technology:

  • Co-Location Datacenter Rack Infrastructure
  • Server Hardware (Dell/HP)
  • VMWare ESXi Virtualization Platform
  • Windows Server Technologies
  • Linux Technologies
  • Dell/EMC SAN Disk Technologies
  • Microsoft Active Directory
  • Network Systems –Cisco Switch, Firewall and Routers
  • Database Platform Technology – Microsoft SQL, Mysql
  • Web Content Delivery Technology – IIS, Apache

Education/Experience

  • Bachelor’s degree in system operations, information technology, computer science or management information systems (or the equivalent in relevant work experience) required
  • Payment Card Industry (PCI) or similar financial industry regulated systems environment experience
  • Prior experience designing and deploying large transaction volume solutions
  • Minimum 7 years’ experience as IT technician or analyst with gradually increasing responsibilities
  • Minimum 3 years’ experience in a lead engineer or architect role

Apply Online

Security Analyst

Ingo Money provides innovative check and direct funding payment solutions in the US markets leveraging co-location infrastructure and cloud hosting platforms to deploy services for our customers and consumers.

We are hiring an Information Security Analyst to work in our growing IT Security team. This role will monitor our computer networks for security issues, install security software, and document any security issues or breaches found. To do well in this role, applicants should have experience in the information security field and be comfortable working in a fast-paced, dynamic environment.

Job Location

  • Alpharetta, GA

Specific Duties & Responsibilities

  • Monitor computer networks for security issues.
  • Investigate security breaches and other cyber security incidents.
  • Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
  • Create email filters to block unwanted SPAM and phishing messages from reaching employees.
  • Document security breaches and assess the damage they cause.
  • Work with security team to perform tests and uncover network vulnerabilities.
  • Fix detected vulnerabilities to maintain a high-security standard.
  • Stay current on IT security trends and news.
  • Develop company-wide best practices for IT security.
  • Perform penetration testing and vulnerability scanning of production environments.
  • Help colleagues install security software and understand information security management.
  • Research security enhancements and make recommendations to management.
  • Stay up-to-date on information technology trends and security standards.

Skills/Qualifications

  • Experience with computer network penetration testing and techniques.
  • Understanding of firewalls, proxies, SIEM, FIMS, and IDPS.
  • Ability to identify and mitigate network vulnerabilities and explain how to avoid them.
  • Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact.
  • Deep experience with the Payment Card Industry security standards or related financial industry security programs.
  • Experience with Tripwire FIMS, LogRhythm SIEM technologies

Education/Experience

  • Bachelor’s degree in system operations, information technology, computer science or management information systems (or the equivalent in relevant work experience) required
  • 5 years of experience in a security analyst or security engineer role.

Apply Online

Risk Operations

Risk Specialist – Alpharetta

Description

As an Ingo Money Risk Specialist you will be a critical part of an essential and growing financial organization in the business of moving money in minutes! The role is responsible for verifying financial information and making risk decisions on behalf of our many clients who rely on us to improve their customers' experience, all while working to prevent check fraud. The Risk Specialist must possess the ability to learn quickly and utilize company systems to address the needs of clients in a timely manner. Ideal candidates must have great customer service skills, the ability to multitask in a fast-paced environment and work independently while knowing when to seek guidance.

Job Location

  • Alpharetta, GA

Specific Duties & Responsibilities

  • Review and assess presented financial information
  • Relate and compare financial data from different sources, recognizing what information is needed to identify and resolve issues
  • Document details of all information gathered and/or issues encountered
  • Ensure accuracy of work with attention to detail
  • Use gathered information to deliver a risk decision

Skills/Qualifications

  • Working knowledge of computers and windows applications
  • Web navigation proficiency
  • Ability to type a minimum of 25 wpm
  • Must be comfortable working in a fast paced, constantly learning environment
  • Ability to maintain composure under stressful working conditions (e.g. customers with complex situations)
  • Ability to manage multiple tasks simultaneously (e.g. researching and identifying risk criteria, inputting data, and communicating with clients)
  • Ability to work a flexible, rotating schedule between hours of 7am and 10pm (including some weekends and holidays periodically) WEEKENDS ARE PAID AT A PREMIUM RATE

Education/Experience

  • High school diploma, general education degree or equivalent required
  • 1-2 years of customer service experience. Banking, Check cashing or other financial experience is a BIG plus.

Apply Online

Customer Service

Customer Service Representative – Alpharetta

Description

As a Customer Service Representative (CSR), you will be an essential part of our company’s 24/7 business operation. Your main responsibility is to assist customers with their account needs as we help some of the biggest names in the industry transform funds from any source to any destination. You will deliver first-class customer service in every interaction, whether it be by phone, in a chat or by email.

A successful CSR will be able to handle multiple calls/chats simultaneously while maintaining the highest standard of customer care. In addition to superior customer service skills, the ideal candidate for this job will know how to work under pressure, as you will be on the front line solving our customers’ challenges in an environment that is fun and relaxed but can also be extremely demanding. Our best CSRs thrive on customer interactions and never miss an opportunity to enhance the customer’s experience with Ingo Money.

Job Location

  • Alpharetta, GA

Specific Duties & Responsibilities

  • Interact with Ingo Money customers and provide them with correct information concerning their account and the services offered by Ingo Money
  • Update and maintain a database of customers’ information
  • Help our customers to complete account applications
  • Investigate and escalate account errors as needed

Position requires availability/flexibility to work a rotating 8 hour shift (5 days per week) within the hours of operation as listed below:

  • 9am-10pm Monday-Friday
  • 9am-6pm Saturday, Sunday, Holidays

Qualifications

Qualified Candidates must have the following Skills and Competencies:

  • A customer focused attitude and excellent communication skills (both verbal & written)
  • Strong listening and problem-solving skills
  • Ability to type 25 WPM, minimum
  • Computer & web navigation proficiency
  • Ability to relate to all customer types
  • Receptive to coaching and feedback
  • Motivation to meet/exceed established goals
  • 1+ year’s customer service experience, preferably in a call center environment

Apply Online

Customer Service Representative – Cordele

Description

As a Customer Service Representative (CSR), you will be an essential part of our company’s 24/7 business operation. Your main responsibility is to assist customers with their account needs as we help some of the biggest names in the industry transform funds from any source to any destination. You will deliver first-class customer service in every interaction, whether it be by phone, in a chat or by email.

A successful CSR will be able to handle multiple calls/chats simultaneously while maintaining the highest standard of customer care. In addition to superior customer service skills, the ideal candidate for this job will know how to work under pressure, as you will be on the front line solving our customers’ challenges in an environment that is fun and relaxed but can also be extremely demanding. Our best CSRs thrive on customer interactions and never miss an opportunity to enhance the customer’s experience with Ingo Money.

Job Location

  • Cordele, GA

Specific Duties & Responsibilities

  • Interact with Ingo Money customers and provide them with correct information concerning their account and the services offered by Ingo Money
  • Update and maintain a database of customers’ information
  • Help our customers to complete account applications
  • Investigate and escalate account errors as needed

Position requires availability/flexibility to work a rotating 8 hour shift (5 days per week) within the hours of operation as listed below:

  • 9am-10pm Monday-Friday
  • 9am-6pm Saturday, Sunday, Holidays

Qualifications

Qualified Candidates must have the following Skills and Competencies:

  • A customer focused attitude and excellent communication skills (both verbal & written)
  • Strong listening and problem-solving skills
  • Ability to type 25 WPM, minimum
  • Computer & web navigation proficiency
  • Ability to relate to all customer types
  • Receptive to coaching and feedback
  • Motivation to meet/exceed established goals
  • 1+ year’s customer service experience, preferably in a call center environment

Apply Online

Benefits

In addition to competitive compensation and the opportunity to share your talents with a team committed to developing innovative technology solutions that give people instant, easy, reliable and safe access to their money, Ingo Money offers a comprehensive benefits package:

  • Medical, Dental and Vision Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401K Retirement Savings Program
  • Company-paid and Voluntary Life Insurance
  • Company-paid Short and Long Term Disability Insurance
  • Employee Assistance Program
  • Paid Time Off (vacation, sick & personal)
  • Holiday Pay
  • Professional Development and Training
  • Casual Dress Office Environment
  • Free Parking
  • Concierge Services (Atlanta headquarters only)

Join An Award-Winning Company

2018 Atlanta Business Chronicle Pacesetter Award

2018 Atlanta Business Chronicle Pacesetter Award Winner

2018 TAG Advance Award

2018 TAG Advance Award Winner